(A).PAYMITRA GENERAL MESSAGE
These Terms and Conditions, along with privacy policy or other terms (
“Terms”) constitute a
binding agreement by and between
PAYMITRA DIGITAL PRIVATE LIMITED, (
“Website
Owner” or
“we” or
“us” or
“our”) and you (
“you” or
“your”) and relate to
your use of our website, goods
(as applicable) or
services (as applicable)
(collectively, “Services”). By using our website and availing the Services, you agree that
you have read and accepted these Terms (including the Privacy Policy). We reserve the
right to modify these Terms at any time and without assigning any reason.
It is your responsibility to periodically review these Terms to stay informed of updates. The
use of this website or availing of our Services is subject to the following terms of use:
To access and use the Services, you agree to provide true, accurate and complete
information to us during and after registration, and you shall be responsible for all acts done
through the use of your registered account. Neither we nor any third parties provide any
warranty or guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials offered on this website or through the Services, for
any specific purpose. You acknowledge that such information and materials may contain
inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors
to the fullest extent permitted by law. Your use of our Services and the website is solely at
your own risk and discretion.. You are required to independently assess and ensure that the
Services meet your requirements.
The contents of the Website and the Services are proprietary to Us and you will not have
any authority to claim any intellectual property rights, title, or interest in its contents. You
acknowledge that unauthorised use of the Website or the Services may lead to action
against you as per these Terms or applicable laws. You agree to pay us the charges
associated with availing the Services. You agree not to use the website and/ or Services for
any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that
might apply to you. You agree and acknowledge that website and the Services may contain
links to other third party websites..
On accessing these links, you will be governed by the terms of use, privacy policy and such
other policies of such third party websites. You understand that upon initiating a transaction
for availing the Services you are entering into a legally binding and enforceable contract with
the US for the Services. You shall be entitled to claim a refund of the payment made by you
in case we are not able to provide the Service. The timelines for such return and refund will
be according to the specific Service you have availed or within the time period provided in
our policies
(as applicable).
In case you do not raise a refund claim within the stipulated time, then this would make you
ineligible for a refund. Notwithstanding anything contained in these Terms, the parties shall
not be liable for any failure to perform an obligation under these Terms if performance is
prevented or delayed by a force majeure event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed
by and construed in accordance with the laws of India. All disputes arising out of or in
connection with these Terms shall be subject to the exclusive jurisdiction of the courts in
KOLKATA, West Bengal All concerns or communications relating to these Terms must
be communicated to us using the contact information provided on this website.
(B). (A).PAYMITRA GENERAL MESSAGE
These terms and conditions shall govern the accessing and availing by You the Services
as detailed below when You as an end user approach us or our retailers for the same. By
accessing and using the Services, you as the End User agree to be bound by these
terms and conditions of use, including any additional guidelines and/or future
modifications to these terms and conditions ("Terms"). You agree and acknowledge that
the access and use of the Services by You is voluntary and of Your own accord, and that
the Terms shall be binding on you, for access and use of the Services, in India
("Territory"). Your access and use of the Services shall be subject to the applicable
laws, rules and regulations in force in the Territory, and as may be amended from time to
time ("Applicable Laws") Your act of accessing and using the Services, shall be
deemed to be Your absolute agreement to these Terms and Privacy Policy (defined
below) of Paymitra Digital Private Limited ("Paymitra") as prescribed from time to
time.
(B). PAYMITRA SERVICES
Services herein shall mean the payment services availed by You as an end user
("You/End User") through Paymitra (Wallet) which is a semi-closed prepaid instrument
linking a reputed company , and shall be linked to Your registered mobile number after
Your registration on Wallet. The payment services shall include money transfer services.
For the purpose of availing the Services, You will be required to register Yourself upon
providing certain information. Upon verification and successful registration, Your user
account ("User Account") will get created in the form of a mobile wallet through which
You will be able to avail the Services.
(C). PRIVACY POLICY & DATA PROTECTION TO USER
Any personal information You supply to Paymitra when using the Services will be used
by Paymitra in accordance with its privacy policy ("Privacy Policy") as available in the
Website.you can email us:-support@paymitra.digital
(D). PROPRIETARY RIGHTS AND LICENCE
a. All trademarks, copyright, database rights and other intellectual property rights of any
nature in the Website and Services, any name, mark or logo related to Paymitra and/or
the Services are owned either directly by Paymitra or Paymitra's licensors. You should
not adapt or use otherwise any name, mark or logo that is identical, or confusingly similar
to any of these marks and logos. You agree and acknowledge that the access and use of
the Services and Website shall not be construed to confer on You any rights of any
nature including rights in any form of intellectual property contained in the Services
and/or Website or related to Paymitra. If in the course of accessing and using the
Services and Website, You even unintentionally infringe the rights including rights in any
form of intellectual property of Paymitra licensors in the Services, You shall immediately
cease and desist any such use.
.b. You agree and confirm that You shall not at any time reveal or make public any and all
proprietary and/or confidential information relating to Paymitra, its business, the
Services, that You may gain access to during the course of accessing and using the
Services. Except as expressly authorised by Paymitra, You agree not to modify, rent,
lease, loan, sell, distribute or create derivative works based on the content composed in
the Website or Services, in whole or in part.
(E).PAYMITRA CONDITIONS OF USE SERVICES
a. The Website and the Services are not available to persons under the age of 18 or to
anyone previously suspended or removed from the Services by Paymitra. By accepting
these Terms and/or by using the Website/Services, You represent that You are at least
of the age of 18 years..
.b. The Website and the Services hereunder are currently made available to You for Your
personal and non-commercial use. Paymitra reserves the right to amend or withdraw the
Website and the Services, provided to You in accordance with these Terms, at any time
and for any reason.
.C.You acknowledge that the terms of agreement with Your respective telecom or internet
service provider will continue to apply when using the Services. As a result, You may be
charged by the respective telecom or internet service provider for access to network
connection services for the duration of the connection while accessing the Website and
the Services or any such third party charges as may arise. You accept responsibility for
any such charges that arise, and shall not claim the same from Paymitra or dispute the
same.
.D. If you are not the bill payer for the internet services provided by the telecom
operator/internet service provider being used to access the Services, You will be
assumed to have received permission from the bill payer for using the Services.
.E. You are solely responsible for your use of the Services. Paymitra does not create,
monitor, examine or inspect the content delivered to You through the Services, if any.
Such content may include links to third-party websites and content. The linked content is
not under Paymitra's control and Paymitra is not responsible whatsoever for the content
of any such linked content. The content does not represent or reflect any advice, views,
opinions or beliefs of Paymitra. Further, you are advised to lodge a complaint ( on
www.paymitra.net ) regarding any unauthorised transaction from your wallet.
.F. You must only use the Services and anything available via the Services for lawful
purposes (complying with all Applicable Laws), in a responsible manner, and not in a
way that might damage Paymitra's name or reputation or that of any of Paymitra's
affiliates or service providers. You agree and acknowledge that the use of the information
delivered to You through the Services is Your sole responsibility and that Paymitra shall
not at any time be held responsible for any unlawful usage of the information secured
through the Services, by You.
.G. You may find advertising or other content delivered with the use of Services that link to
the sites and mobile applications and services of Paymitra's partners, advertisers,
sponsors, licensors and other third parties and service providers. Paymitra does not
control the content, advertisement or links that appear through the Services and are not
responsible for the practices employed by those websites and mobile applications linked
to or from the Services. In addition, these sites and mobile applications or services,
including their content and links, may be constantly changing. These sites and mobile
applications and services may have their own terms of use and customer service
policies. Browsing and interaction on any other website, advertisements and mobile
applications which have a link in the Services, is subject to that website's,
advertisements and mobile applications own terms and policies.You may find campaigns
and offers organised by Paymitra(on its own or along with Paymitra's partners,
Suppliers, advertisers, sponsors, licensors and other third parties and service
providers), from time to time which may be made available to You in the course of Your
access and use of Services. Paymitra shall not be liable for any costs, liabilities,
expenses and damages to You or any third parties arising out of and in course of Your
participation in such campaigns and offers and Your availing the benefits therefrom.
h. You will not, nor allow third parties on Your behalf to (i) make and distribute copies of
the Website (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble,
decompile, transfer, exchange or translate the Website; or (iii) create derivative works of
the Website of any kind whatsoever..
i. You shall not host, display, upload, modify, publish, transmit, update or share any
information that: (a)belongs to another person and to which You do not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic,
paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically
objectionable, disparaging, relating or encouraging money laundering or gambling, or
otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the
meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
(c) harm minors in any way; (d) infringes any patent, trademark, copyright or other
proprietary rights or third party”s trade secrets or rights of publicity or privacy or shall not
be fraudulent or involve the sale of counterfeit or stolen items; (e) violates any law for the
time being in force; (f) deceives or misleads the addressee/ users about the origin of
such messages or communicates any information which is grossly offensive or menacing
in nature;
(g) impersonate another person; (h) contains software viruses or any other computer
code, files or programs designed to interrupt, destroy or limit the functionality of any
computer resource; or contains any Trojan horses, worms, time bombs, cancelbots,
easter eggs or other computer programming routines that may damage, detrimentally
interfere with, diminish value of, surreptitiously intercept or expropriate any system, data
or personal information;
(i) threatens the unity, integrity, defence, security or sovereignty of India, friendly
relations with foreign states, or public order or causes incitement to the commission of
any cognisable offence or prevents investigation of any offence or is insulting any other
nation.
(j) shall not be false, inaccurate or misleading;
(F).PAYMITRA CONDITIONS OF OTHER SPECIFIC SERVICES
Notwithstanding any remedies that may be available under any Applicable Law, Paymitra may temporarily or permanently deny, limit, suspend, or terminate the Services provided to You, if Paymitra believes that: (a) You have abused Your rights to use the Services; or (b) You are in breach of this Terms or Privacy Policy; or, (c) You have performed any act or omission that violates any Applicable Law, rules, or regulations; or, (d) You have performed any act or omission which is harmful or likely to be harmful to Pay Mitra , or any other third party, including other users or suppliers of Paymitra or the service providers; or, (e) You made use of the Services to perform an illegal act, or for the purpose of enabling, facilitating, assisting or inducing the performance of such an act;
You agree and acknowledge the following: .
1. You are solely responsible for entering the correct information (name, phone number,
email address, home address, Date of Birth, Gender etc.);
.2. Paymitra is not responsible for faulty internet connection or electricity failure or any
other problem on Your side while availing the Services;
.3. Paymitra shall not in any way be liable for any delay, disruption or defects in the
online payment facility provided by any financial institution/bank/payment gateway
service provider. You acknowledge that You assume all the risks involved in using the
online payment facility provided by the financial institution/bank/payment gateway service
providers and Paymitra shall not be in any way liable for any damage, loss, expense,
liability or detriment caused (directly or indirectly) by a defect in said online payment
facility.
.4. The account cash loading limit will be Rs.50000 PER MONTH .5. Your Account is
reloadable in nature and the amount outstanding shall not exceed Rs 1 lac (1,00,000/-)
at any point of time.
.6. Paymitra provides you the necessary option to set your own limit of fund transfer.
.7 .Fund transfer limit for beneficiary shall not exceed Rs 1 lac per month per beneficiary.
(a) Your User Account shall be valid for a period of five years from the date of creation of
the User Account, or from the date of last transaction made by You while availing the
Services through the User Account, whichever is later. After the expiry of said validity
period, Your User Account shall get expired and You will be intimated accordingly. In
case you approach the Company for refund of such outstanding amount at any time after
the date of expiry, then such amount shall be paid to you in your bank account post
verification by the company.
You can contact our customer care for the same at Letstalk@Paymitra.digital . The
customer can also call the Company's customer care number 6370532179 between
7:00 AM and 11:00 PM, on all days. However,Paymitra reserves the right to forfeit the
outstanding balances lying in Your User Account at the expiry of three years from the
day on expiry of your account. However, before expiry of validity period, You shall be
cautioned at reasonable intervals during the 45 days period prior to the expiry by SMS or
e-mail. After expiry of each validity period, the rules governing the extension of validity
period and forfeiture shall be the same as mentioned above.
(b) Your wallet will be made inactive, in case there is no transaction from a consecutive
period of 12 months and the same shall be re-activated only after due diligence.
.8. You can approach Paymitra to close your account and withdraw the amount lying in
your user account. You need to raise a request to Pay Mitra to transfer the amount in
your bank account. Paymitra shall verify the authenticity of the customer and amount
shall be paid directly in the bank account. Post withdrawal of the amount Pay Mitra shall
close the account.
.9. Your correspondence or related activities with third parties, including payment
transactions under the Services are solely between You and that third party. You agree
that Paymitra will not be responsible or liable for any loss or damage of any sort incurred
as the result of any of Your transactions with third parties.
.10. Fee-based Services require You to pay a charge or fee, as described in the specific
conditions included where those Services are offered:
(a) Paymitra may, upon notice if required by applicable laws, at any time change the
amount of, or the basis for determining, any fee or charge, or institute new fees or
charges.
(b) All taxes, levies, cesses or statutory claims for the charge or fee paid to Paymitra
shall be borne and paid by you, whether past, present or future, including penalties or
claims of any nature whatsoever. (c) The cost of connectivity including but not limited to
voice calls, GPRS activation charges, internet charges and charges for sending/receiving
SMS from designated numbers will be borne by You as per the charges specified by
Your respective service providers.
.11. Refund of the amount loaded/reloaded in User Account, as the case may be, will be
done in accordance with the regulatory framework prevailing and as amended from time
to time.
.12. Paymitra shall not be liable/ responsible for any defect in the
product/merchandise/goods/services purchased/availed from third parties through
Wallet.
.13. You understand and agree that password and other information with respect to your
User Account are confidential information.
.14. You agree to immediately change the password on receipt and to continue changing
the password periodically (recommended every 15 days).
.15. You agree that Paymitra shall not be responsible if you share your password and
other confidential information about Your User Account with any person or fail to abide
by the advice given in these Terms about changing password periodically.
.16. You understand and agree that Your User Account is linked to your registered
mobile number.
.17. Paymitra will not be held liable for unauthorised use of User Account on account of
loss/theft/misplacement of Mobile number and/or SIM, unless You have informed
Paymitra customer care about such loss/theft/misplacement and have blocked User
Account temporarily till You reactivate the same using a new SIM with same mobile
number. It must be noted that You shall continue to be held liable for any unauthorised
use of your User Account till You inform Paymitra customer care about such
loss/theft/misplacement and Your request for blocking your User Account is executed.
.18. You agree and acknowledge that Paymitra shall not be responsible for any
use/misuse of User Account in any manner whatsoever.
.19. Paymitra may amend the procedure and process of creation and operation of User
Account in compliance with any laws or direction/order of any government/
statutory/regulatory authority and/or court, with or without intimation to the User.
.20. As of now Paymitra is providing Services in the Territory only, therefore only
individuals of 18 years or older residing in India may enrol for the Services. Paymitra
reserves the right to prevent access to the Website and the Services there under from
mobile number or IP addresses outside of India.
.21. You agree and undertake that You shall not use or create fake ID or provide any
fake/false profile information for availing the Services through the Website.
.22. You agree to promptly notify Paymitra of any change in Your mobile number or email
address or any other details in Your personal profile by sending an e-mail to
support@Paymitra.digital .
23. Paymitra will not be liable to pay any compensation if any error occurs due to any
technical or manual fault at the end of the web server holder.
(G).Pay Mitra Interruption And Modification to Service
Paymitra reserves the right to modify or discontinue the Service with or without notice to
You. Paymitra shall not be liable to You or any third party should Pay Mitra exercise its
right to modify or discontinue the Service. You acknowledge and accept that Paymitra
does not guarantee continuous, uninterrupted or secure access to Website and operation
of our Website may be interfered with or adversely affected by numerous factors or
circumstances outside the control of Spice.
(H). Information of collection End User
You agree and acknowledge that Paymitra may collect IP address and Website usage
information from You . Paymitra may use the above information, inter alia.
to maintain, operate, provide and enhance our Website and Services; and to comply with
legal requirements or process, or where necessary to prevent or investigate fraud, to
protect the safety of an individual. Paymitra may share Your personally identifiable
information with suppliers, subcontractors, vendors and other businesses that we employ
to perform functions on our behalf. For example, Paymitra may employ third parties to
send email campaigns or provide marketing assistance, or provide customer service.
These entities have access to Your information only for the purposes of performing the
functions for which we have engaged them. If such entities have access to Your
personally identifiable information, their agreements with us require them to keep Your
information confidential.
(I). OUR AVAILABILITY
.1 Paymitra will use reasonable efforts to make the Services available at all times.
However You acknowledge the Services are provided over networks of internet service
providers and dependent on them , so the quality and availability of the Services may be
affected by factors outside of Paymitra's reasonable control. In the event the Services
are unavailable to You for any factors not attributable to Spice and due to any reasons
attributable to any third party service provider, Paymitra shall not be responsible for the
same in any event whatsoever.
.2. You hereby agree and confirm that Paymitra shall not be held liable for any
unavailability or non-functionality of the Website or Services due to war, industrial action,
flood, or act of God. You further agree and confirm that Paymitra shall not be responsible
for any disruption in the functionality of the Services and/or any unavailability in the
Services, arising due to the internet service provider and/or any other third party, and/or
any intermediary who may deliver the Services to You and that You shall not hold Spice
liable for any of the same.
(J). SYSTEM REQUIREMENTS
.1. In order to access and use the Services, You are required to have a mobile, computer
or laptop or any compatible device with internet connectivity.
.2. It is Your responsibility to ensure Your device meets all the necessary technical
specifications to enable You to access and use the Services.
(K).PAYMITRA TERMINATION
Notwithstanding any remedies that may be available under any Applicable Law, Paymitra
may temporarily or permanently deny, limit, suspend, or terminate the Services provided
to You, if Paymitra believes that: (a) You have abused Your rights to use the Services; or
(b) You are in breach of this Terms or Privacy Policy; or, (c) You have performed any act
or omission that violates any Applicable Law, rules, or regulations; or, (d) You have
performed any act or omission which is harmful or likely to be harmful to Pay Mitra , or
any other third party, including other users or suppliers of Paymitra or the service
providers; or, (e) You made use of the Services to perform an illegal act, or for the
purpose of enabling, facilitating, assisting or inducing the performance of such an act;
((L) LIMITATION OF LIABILITY
PAYMITRA , INCLUDING ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-
CONTRACTORS, AGENTS, PARENT COMPANIES, SISTER COMPANIES, SUBSIDIARIES AND
OTHER AFFILIATES WILL NOT BE LIABLE, TO THE MAXIMUM EXTENT PERMITTED BY THE
APPLICABLE LAW, FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, OR
ANY OTHER DAMAGE AND LOSS (INCLUDING LOSS OF PROFIT, LOSS OF DATA AND WORK
STOPPAGE), COSTS, EXPENSES AND PAYMENTS, REGARDLESS OF THE ALLEGED LIABILITY OR
FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, INCLUDING NEGLIGENCE,
INTELLECTUAL PROPERTY INFRINGEMENT, PRODUCT LIABILITY AND STRICT LIABILITY, THAT
MAY RESULT FROM, OR IN CONNECTION WITH THE USE OR THE INABILITY TO ACCESS AND USE
THE WEBSITE OR THE SERVICES, OR FROM ANY FAILURE, ERROR, OR DOWNTIME IN THE
FUNCTION OF THE SERVICES, OR FROM ANY FAULT OR ERROR MADE BY PAYMITRA'S STAFF,
OR FROM YOUR RELIANCE ON CONTENT DELIVERED THROUGH THE SERVICES, OR FROM ANY
COMMUNICATION WITH PAYMITRA OR FROM ANY DENIAL OR CANCELLATION OF REQUEST FOR
INFORMATION THROUGH THE SERVICES, OR FROM RETENTION, DELETION, DISCLOSURE OR
ANY OTHER USE OR LOSS OF CONTENT THROUGH THE SERVICES, REGARDLESS OF WHETHER
PAYMITRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(M).PAYMITRA DISCLAIMER OF WARRANTIES
.1 .EXCEPT AS EXPRESSLY SET FORTH IN THIS TERMS, PAYMITRA EXPRESSLY DISCLAIMS ANY
OTHER WARRANTY WITH RESPECT TO THE USE OF THE WEBSITE/SERVICES OR ANY CONTENT
OR INFORMATION DELIVERED OR SENT THROUGH THE SERVICES TO YOU. THE SERVICES ARE
PROVIDED WITHOUT ANY EXPRESS OR IMPLIED GUARANTEE OR ASSURANCE OF QUALITY,
RELIABILITY OF THE INFORMATION DELIVERED THROUGH THE SERVICES. PAYMITRA
DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE SERVICES.
PAYMITRA DOES NOT WARRANT OR GUARANTEE THAT THE USE OF THE SERVICES WILL NOT
CAUSE ANY DAMAGES TO YOUR MOBILE PHONE, COMPUTER/LAPTOP AND ANY OTHER
COMPATIBLE DEVICE OR TO ANY OTHER SERVICES PROVIDED TO YOUR MOBILE PHONE,
COMPUTER/LAPTOP AND ANY OTHER COMPATIBLE DEVICE OR WEBSITE AND CONTENT THAT
RESIDE ON YOUR MOBILE PHONE, COMPUTER/LAPTOP AND ANY OTHER COMPATIBLE DEVICE.
YOU AGREE AND ACKNOWLEDGE THAT THE USE, AND ACCESS OF THE SERVICES IS ENTIRELY,
OR AT THE MAXIMUM PERMITTED BY THE APPLICABLE LAW, AT YOUR OWN RISK.
.2 PAYMITRA DOES NOT WARRANT OR GUARANTEE THAT THE WEBSITE AND SERVICES WILL
OPERATE IN AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE MANNER, OR THAT THE
SERVICES WILL ALWAYS BE AVAILABLE OR FREE FROM ERRORS OR THAT THE SERVICES WILL
BE IMMUNE FROM UNAUTHORISED ACCESS.
3 PAYMITRA DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS THAT YOU
WILL FIND THE SERVICES SUITABLE FOR YOUR NEEDS. PAYMITRA DOES NOT WARRANT OR
GUARANTEE THAT THE INFORMATION YOU RECEIVE TO YOUR MOBILE, COMPUTER/LAPTOP
AND ANY OTHER COMPATIBLE DEVICES WILL BE FREE FROM TECHNICAL INACCURACIES. .4
PAYMITRA WILL BE ENTITLED TO USE, SUBJECT TO THE PRIVACY POLICY AS DEFINED ABOVE,
ANY INFORMATION SUPPLIED BY YOU DURING THE COURSE OF ACCESSING AND USING THE
SERVICES.
(N). INDEMNIFICATION
You agree to indemnify and hold paymitra , the licensors, business partners of paymitra
or the service providers and their respective officers, directors, shareholders, employees,
sub-contractors, agents, parent companies, sister companies, subsidiaries and other
affiliates, indemnified and harmless from any claim or demand, including reasonable
attorneys' fees, made by any third party due to or arising out of Your use of the Website
or Services, any unauthorised use of the Website/Services by You, Your violation of
these Terms, or Your violation of any rights including rights in any form of intellectual
property of any third party and/or any violation of applicable law by You.
(O). AMENDMENTS TO THE TERMS
Paymitra may amend and modify these Terms from time to time, including any and all
documents and policies incorporated thereto without any prior notice to You. You agree
to be bound by any of the changes made in the Terms, including changes to any and all
documents and policies incorporated thereto. Continuing to access and use the Services
will indicate Your acceptance of the amended Terms. If You do not agree with any of the
amended Terms, then You must avoid any further use and access of the Services.
Paymitra advises You to periodically read these Terms, as it may change from time to
time.
(P) PAYMITRA ENTIRE AGREEMENT
The "Terms" including the Privacy Policy constitutes the entire agreement between You
and Paymitra and governs Your access and use of the Services, superseding any prior
agreements between You and paymitra with respect to the Website and Services.
(P) REFUND POLICY
Customers can refund initiative within 7 days from the date of received goods.
Customer Grievance Redressal
You may contact us with any enquiry, complaints or concerns by writing to the Grievance Officer
at the coordinates mentioned below:
Paymitra Digital Private Limited
6/N ALAM BAZAR DUNLOP, KOLKATA,
West Bengal, PIN: 700108
Care 6370532179
E-mail:grievances@paymitra.digital